Online – The easiest and most secure way to order. Our website is 100% secure, and all transactions are encrypted using SSL technology.

By Phone – Call our customer service team at (347) 292-7574, Monday–Friday, 9 AM–6 PM (EST).

By Email – Contact us at orders@modernloftinteriors.com to place an order.

We are here to assist you with anything you might need. Feel free to contact us here.

Track your order by clicking View Order Status in your order and shipping confirmation email. If the status isn't updated feel free to reach out to us.

You can request a cancellation or modification within 24 hours of placing your order by calling (347) 292-7574 or emailing info@modernloftinteriors.com.

For email requests, please use the subject line "Cancel My Order" or "Change My Order."

Orders already in production cannot be canceled.

Lead times are listed on each product page under Shipping Details.

Many items ship within a few days.

Made-to-order items have varying lead times, falling anywhere between 5–18 weeks.

Once shipped, transit time depends on the transit mode and destination.

Your satisfaction is our goal! We accept returns within 90 days of receiving your order.

Unfortunately we do not accept returns for any item that is made-to-order. The "Returns" tab on each product page indicates weather the item can be returned.

If you feel like you have received a defective or damaged product, please reach out to us and we will have the item replaced or repaired. Please make sure to include images and descriptions of the damage.

We only sell authentic pieces, authorized and licensed designs that are made by the original manufacturers.

Our furniture is manufactured in Europe, with production facilities in Italy, Spain, Denmark, and the Czech Republic. We do not source furniture from Asia.

Yes! Contact us to request fabric or finish swatches.

We currently ship anywhere in the United States.

For international shipping inquiries, please contact info@modernloftinteriors.com to discuss options.